At OOUcook.com (“the Site,” “we,” or “us”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our Site. By using our website and purchasing our products, you consent to the practices described in this policy.

1. Information We Collect
We may collect personal information when you use our website, place an order, or contact us for support. This may include:

Personal Details: Name, email address, shipping and billing address, phone number, and payment information.

Website Usage Data: Pages visited, date and time of visit, IP address, browser type, and device information.

Other Information: Any details you voluntarily provide when contacting us.

2. How We Use Your Information
We use the collected information to:

Process and fulfill your orders.

Communicate with you regarding orders, accounts, and inquiries.

Provide customer support and improve our products and services.

Send marketing and promotional materials (if you opt-in).

Personalize your experience on our website.

Prevent fraud and unauthorized access.

Comply with legal obligations and enforce our policies.

3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:

Trusted Third-Party Service Providers: For shipping, payment processing, data analytics, and marketing services.

Legal Authorities: If required by law or to protect our rights, property, or safety.

4. Your Rights and Choices
Access, Update, or Delete Information: You may request access, updates, or deletion of your personal information.

Marketing Preferences: You can opt-out of promotional communications by following the instructions in the email or contacting us at support@ooucook.com.

Cookies & Tracking: You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security
We implement reasonable security measures, including SSL encryption, to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute data protection.

6. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website.

7. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

📧 Email: support@ooucook.com
📍 Mailing Address:
OOU Houseware LLC
8 The Green, Suite B
Dover, Delaware 19901
United States